Course curriculum

    1. What is a Digital Retail Sales Process

    2. Digital Retailing Common Myths

    3. How Will Digital Retail Affect the Traditional Salesperson

    4. Why Digital Retail is Important to Your Future as a Salesperson

    5. How to Prepare Your Mindset for the Digital Retailing Environment

    1. Digital Retailing Facts & Trends

    2. What Matters Most in Digital Retailing

    3. Don’t Leave Money on the Table During the Trade-In

    4. Getting on the Same Page as Your Digital Retailing Customer

    1. Are the Steps to the Sale Still the Same

    2. The Digital Retail Meet & Greet

      FREE PREVIEW

    3. The Digital Retail Qualification Process

    4. The Digital Retail Inventory Walk

    5. The Digital Retail Vehicle Presentation

    6. The Digital Retail Demo Drive

    7. The Digital Retail Service Walk

    1. Remote Desking

    2. Trade Appraisal

    3. Presenting F&I Options

    4. The Digital “Close”

    5. Objection Handling

    1. Why Video is Essential to Your Success

    2. Salesperson Video Best Practices for Digital Retailing

    3. Digital Retail Zoom Best Practices for Salespeople

    4. Common Salesperson Zoom Mistakes

    1. How is Digital Unsold Follow-Up Different

    2. Integrating Social Media into Follow-Up

    3. The “Power” of Text Messaging

    4. Now’s the Time to Be Creative

    5. The “Power” of Video

    6. Using the Various Communication Channels

About this course

  • $79.00 / month
  • 61 lessons

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